Privacy Policy
We believe in transparency about how we collect, use, and share information about you. This policy explains our approach to handling your personal data at foriventhola.
Last Updated: March 15, 2025
Information We Collect
Personal Information You Provide
When you register for our research methodology courses or contact us, we collect information you voluntarily provide. This includes your name, email address, phone number, and educational background. We also collect information when you participate in our surveys, webinars, or submit research projects.
Automatically Collected Information
Our website automatically collects certain technical information through cookies and similar technologies. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand user preferences.
- Device identifiers and technical specifications
- Browser settings and language preferences
- Pages visited and time spent on each section
- Referral sources and search terms used
- Location data (general geographic region only)
How We Use Your Information
We process your personal information for legitimate educational and business purposes. Our primary goal is to provide you with quality research methodology education and support your academic growth.
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Course enrollment and delivery | Name, email, educational background | Contract performance |
| Communication about programs | Contact details, program preferences | Legitimate interest |
| Website improvement | Usage data, technical information | Legitimate interest |
| Research and analytics | Aggregated, anonymized data | Legitimate interest |
We never sell your personal information to third parties. Any sharing of your data occurs only with trusted service providers who help us deliver our educational services, and they're bound by strict confidentiality agreements.
Data Sharing and Disclosure
foriventhola operates with a principle of minimal data sharing. We only share your information in specific, limited circumstances that directly support your educational experience or are required by law.
Service Providers
We work with carefully selected service providers to deliver our courses and maintain our platform. These include our learning management system provider, email communication platform, and payment processor. Each provider has undergone security assessments and agrees to handle your data according to our privacy standards.
Academic Partners
For certain advanced programs, we collaborate with universities and research institutions. When relevant to your coursework, we may share your academic progress with these partners, but only with your explicit consent and for legitimate educational purposes.
Important Note About Australian Privacy Laws
As an Australian-based organization, foriventhola complies with the Privacy Act 1988 and the Australian Privacy Principles (APPs). This means you have specific rights regarding your personal information, including the right to access, correct, and in certain circumstances, delete your data.
Your Rights and Choices
You maintain significant control over your personal information. We've designed our systems to make it straightforward for you to exercise these rights.
Access Your Information
You can request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days of your request.
Correct Your Data
If any information we have is incorrect or outdated, you can request corrections. Most basic information can be updated directly through your account settings.
Delete Your Account
You may request deletion of your account and associated personal data. We'll retain only what's necessary for legal compliance or legitimate business purposes.
Control Communications
You can opt out of marketing communications at any time. Course-related communications will continue as necessary for your education.
How to Exercise Your Rights
To make any requests regarding your personal information, contact our privacy team at info@foriventhola.sbs or write to us at 60 Ramsay St, Toowoomba City QLD 4350. Include your full name and email address associated with your account to help us process your request efficiently.
Data Security and Retention
Protecting your information is fundamental to our operations. We employ multiple layers of security controls and regularly assess our practices to ensure your data remains secure.
Security Measures
- All data transmission occurs over encrypted connections (SSL/TLS)
- Personal information is stored in secure, access-controlled databases
- Our staff receive regular privacy and security training
- We conduct annual security audits and vulnerability assessments
- Access to personal data is limited to authorized personnel only
- We maintain detailed logs of data access and modifications
Data Retention Periods
We retain your information only as long as necessary to fulfill the purposes outlined in this policy. Student records are typically maintained for seven years after course completion to support transcript requests and career verification needs. Marketing data is held for three years unless you opt out earlier.
When data reaches the end of its retention period, we securely delete it from our active systems. Some information may remain in backup systems for an additional period but becomes inaccessible for normal business operations.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors use our site. Most cookies we use are essential for the website to function properly.
Types of Cookies We Use
Essential cookies enable core website functionality like remembering your login status and course progress. These cannot be disabled if you want to use our services effectively. Analytics cookies help us understand which content is most valuable to students and how we can improve the website experience.
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our website or access your courses.
International Data Transfers
While foriventhola is based in Australia, some of our service providers operate from other countries. When your information is transferred internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
We only work with providers in countries that have been recognized as having adequate privacy protections, or we implement additional contractual safeguards such as Standard Contractual Clauses to ensure your data receives equivalent protection regardless of location.
Changes to This Privacy Policy
We review and update this privacy policy annually or when significant changes occur in our data processing activities. When we make material changes, we'll notify you through email or a prominent notice on our website at least 30 days before the changes take effect.
Minor updates, such as clarifications or contact information changes, may be made without advance notice. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions about any changes or how they might affect you, please don't hesitate to reach out to our privacy team. We're here to help you understand your rights and our practices.
Questions or Concerns?
If you have questions about this privacy policy or how we handle your personal information, we'd like to hear from you.
Email: info@foriventhola.sbs
Phone: +61 431 300 151
Mail:
foriventhola Privacy Officer
60 Ramsay St
Toowoomba City QLD 4350
Australia